Never Split the Difference — Chris Voss

Summary

In "Never Split the Difference," Chris Voss, a former FBI hostage negotiator, provides a comprehensive guide to high-stakes negotiations, drawing on his extensive experience in the field. He shares practical techniques and strategies for achieving successful negotiations, whether in the boardroom or in personal relationships. Through real-life examples and case studies, Voss offers insight into the mindset and skills needed to maintain control and effectively communicate in high-pressure situations. He provides readers with nine principles, which include counterintuitive tactics and strategies, that can be applied to any negotiation situation. The book is designed to help readers improve their persuasion skills and achieve better outcomes in both professional and personal contexts.

Chapter Summaries